Free Delivery

OGB Delivery Service

 

Through our couriers DPD and Royal Mail we aim to deliver goods within three to seven working days within the UK and delivery is FREE on all orders over £50 in value.

When your order is placed you will receive a confirmation email informing you of your order number and reassuring you that it is being processed. As soon as the order is dispatched you will receive an email confirmation and any tracking information.

We do not endorse ‘leave with a neighbour’ or ‘leave in a safe place ‘as we want your parcel to arrive in time, safely and with any of the appropriate tracking intact should anything go wrong.

How to track your order?

The tracking number you receive on dispatch for Royal Mail items can be entered here :

https://www.royalmail.com/track-your-item

and for DPD items entered here:

https://www.dpd.com/tracking

If when ordering you gave us a mobile number then you will receive a text from the courier on the day of the delivery stating an estimated 1 hour delivery slot. So no more waiting around for parcels.

How quick do we dispatch?

Goods are normally dispatched within 48 hours however occasionally some items may need to be ordered from the manufacturer which can increase delivery time. In this instance we will contact you via email with an estimated delivery date, usually this still normally falls within the 7 working days.

If you do not receive your goods after this period please contact us via email at [email protected] or by telephone on 0845 303 7795 with your order number to hand.

 

Delivery costs by Area or Country

Great Britain mainland

 

Total order less than £50.00 – Postage cost £2.99 Total order over £50.00 – FREE Postage

Postage costs to the following £9.99

Scottish Highlands following postcodes AB30-38, AB44-56, FK17-99, G83, IV1-28, IV30-39, IV52-54, IV63, KW1-14, PA21-33, PA34-40, PH18-26, PH30, PH31-41, PH49-50,

Scottish Islands following postcodes £9.99

HS1-9, IV40-51, IV55-56,KA15-17, PA20, PA41-49, PA60-78, PH42-44,ZE1-3

Postage cost to the following countries in Europe - £9.99

 

Austria, Belgium, Czech Republic, Denmark, Estonia, Finland, France, Germany, Hungary, Ireland, Italy, Luxembourg, Netherlands, Poland, Portugal, Slovakia, Slovenia, Spain, Sweden

Europe 2 -  £15.00

 

Bulgaria, Croatia, Latvia, Lithuania, Romania

Europe 3 - £20.00

 

Gibraltar, San Marino

 

Europe 4 - £30.00

 

Cyprus ,Greece

 

Postage costs to the United States - £15.99

 

Some clothing items can be posted to the USA for £15.99 which is our standard postage charge for the US. However heavier or more bulky items will fall into a higher category. If this is the case we will inform you via email of the extra postage cost. If the extra postage cost is not acceptable then you will have the option to cancel the order.

Bulky and heavy items

 

Please note that we may contact you if the following items exceed the shipping the costs to any of the countries listed above – such as, Golf bags, Travel Covers, Trolleys & Package sets etc. In this case we will notify you first for any extra shipping costs that can be paid via paypal or we reserve the right to cancel and refund these items from your order due to the excess shipping costs.

 

For any other countries that are not featured above please contact us at [email protected] 

Acceptance of Order

 

The acceptance of an order occurs at the point of dispatch of goods and not before. We reserve the right to cancel the order up to this point.

At the point of dispatch we will share your personal delivery information which is required in order to ship your goods by our couriers.